Pastelería Piccola

The worst thing is the coffee, it's terrible. Otherwise, the pastries and cakes are fine. P.S. Before the coffee, let's go for fruit. And the staff are hard, some of them are a bit grumpy.

We've been customers for about seven years now, and it's truly a pleasure to keep coming back on weekends and always find the same quality and excellent service. Everything they make is delicious, and you can tell they put love into it. They have a huge variety of pastries, and everything we've tried has always been wonderful, but I have to give a special mention to the croissant because, honestly, it's the best I've ever had. The ice cream is another highlight, especially the chocolate flavors, which any chocolate lover will absolutely adore. It's a real treat to be able to sit inside, especially in the summer, with the air conditioning, and relax and enjoy whatever you've ordered. As for the service, it's excellent and very friendly. Both the owners and the rest of the staff are incredibly kind, attentive, and welcoming.

Good quality and good pastry

Zero tact in the hospitality industry and an absolute lack of empathy. I'd been buying my family's birthday cakes and sweets for special occasions here for years because they're very good quality and delicious, but after today's experience, we won't be back. My wife, my mother, and my two young children (ages 3 and 5) went for a drink, spending €15 in 40 minutes. Since they didn't have the children's ice cream flavor my daughter wanted, we bought her one for €2.50 at the ice cream shop across the street so she wouldn't go without a snack while she played in the square. A few minutes later, the owner arrived in his car, got out, and came to our table to berate us in front of the other customers. There were two other tables, and his attitude was completely inappropriate for customer service, all because we had a mini ice cream there. Our drinks were already on the table, and we had to eat them, feeling upset and angry. Each owner is free to set the rules they deem appropriate, and customers should choose where they receive the best service. But in the hospitality industry, common sense, courtesy, and empathy with the customer must come first. It's a shame to lose loyal customers of many years due to unnecessary arrogance and a complete lack of business acumen.

Very kind, very good

Impeccable service, fresh products. I've been coming for years, and I'm finally taking the time to leave a short review. Good value for money. I recommend it.

We go there many weekends from Madrid because everything they make is incredible, and they're such nice people. I see some negative comments from people who've never run a business in their lives. People go to places to eat or drink, not to sit around for an hour with a coffee. Get it to go and go to the park across the street; it's lovely there too. Cheers!

Excellent quality. Very friendly staff.

Terrible service. The waitress looked like she'd eaten a dragon, judging by her expression. Better to stay outside. Extremely expensive for the quality. Two slices of Bimbo bread, ham, coffee, and chamomile tea cost €11.10. I think that's very expensive; on average, this type of breakfast would cost €7.50, which is what you get in Madrid. Not recommended.